Let’s inspire and create the best ever.. Operations Development

Last 12 years IZ successfully supported CEO’s, Directors, Board members, Operational Teams and Managers during complex transition phases by building bridges to create optimal constructive structural more horizental connections between all Stakeholders and between all levels of the organization. IZ works also with elements of Agile, SCRUM and LEAN but only when this is valuable for reaching the goals of the assignment or is already integrated in the organization.

IZ is hired mostly during complex change phases to get everyone in line and connected in an inspired way and in a suitable valuable new structure to built the best future ever together.

- Analyse and update workflow and processes together with the process owners
- Remove old structures, patterns, resistance
- Update responsibilities per person and guide untill everyone enjoys and is taking theirs in a natural way.
- Project Management: Lead the overall transition and execution to GO LIVE for the operations departments and the management team


IMG_4668 3

Monica has many years of experience as a powerful strong operations leader, but also coach which makes it possible for her to easily communicate and create connections at all levels and also inspire all levels to grow which is resulting in very constructive solutions within very short periods of time.

IZ unites departments by also optimizing the level of awareness within teams which improves collaboration between all stakeholders, operations departments and business partners and creates a constructive strong structure during complex change.

Monica: “It is so fulfilling being able to support organizations to bridge, create, structure, connect, inspire, renew and sustain all available power, knowledge and processes they need and translate this to the best structure, results and high savings for the whole organization together with the teams”.

IZ makes change and development a more inspiring joyful phase for the stakeholders and partners during extreme challenging periods.



Interim Operations Management/ Development & Interim Project Management.

  • Operationele en Logistieke afdelingen, workflows, processen herinrichten naar aanleiding van veranderende economie, automatisering, explosieve groei of krimp
  • Tijdelijk Leiderschap bij afwezigheid
  • Inrichting eenheid, overzicht en begeleiding thuiswerk cultuur, structuur, coaching, effectieve werken en verbindingen leggen vanuit huis etc.
  • Horizontaler maken van de organisatie, ontwikkelen meer zelfsturende afdelingen
  • Visie, Missie update en strategie optimaliseren naar huidige situatie
  • Vertalen doelstellingen naar werkvloer en gezonde elkaar inspirerende targets
  • Ontwikkelen vanuit elementen LEAN, SCRUM, Agile waar passend
  • Budget borging en structurele besparingen in kosten realiseren
  • Omvormen van weerstand en oude destructieve patronen naar constructieve elkaar inspirerende eenheid.
  • Ontwikkeling van interactie & gedrag en verbetering van samenwerking voor zowel interne afdelingen als externe relaties, (3PL) Business partners en klant beleving
  • Interne en externe relatie, klant beheer/ communicatie structuur optimaliseren
  • Ontwikkelen en optimaliseren basis communicatie- en rapportage structuur
  • Omzetting naar transparante circulaire processen